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My first impressions about being a moderator

After having served (or better to say after having tried to serve) as a moderator at ProZ.com for about a month I am ready to share my first impressions and conclusions with you.

It's a tremendous experience! Why? Let's see:
- First of all, it made me finally learn ProZ.com rules :)
- Secondly, it made me think how to behave in order to be an example for other site users. Which means not letting my emotions rule, staying calm and making sure I follow the rules, too!
- Thirdly, I am learning to not be afraid of upsetting people if I am doing the right thing. I could never imagine how hard it is to do the right, but unpleasant things. And I could never imagine that I love pleasing people so much. At first I literally made myself remove KudoZ questions that didn't comply with the rules and carry out other necessary but unpleasant tasks. Now it's coming easier, as I have come to understanding that such a huge website as ProZ.com can't survive if the rules are not strictly kept. Thousands of people spend quite a bit of their time on the website every day! They search for unknown terms, socialize, look for solutions to their software issues and what not. If they don't stick to the site rules (and there's nobody to help them stick to the rules) their whole site experience will be ruined.

I still have to learn a lot to be a good moderator, but I'm trying. :)

Comments

  1. Поздравляю с новыми обязанностями и опытом! Ты права: наводить порядок на сайте - это самое сложное занятие из всех! Дай Бог тебе терпения и мудрости! Таня М.

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