Your professional translator

Anybody working online may at some point have to deal with negative feedback, both deserved and undeserved. It always brings negative feelings and emotions. Today I am going to share my own experience of dealing with negative feedback in social media. Everything posted there is picked up by Google and other search engines unless it's protected by privacy settings. That's why it's so important, first of all, to know how to deal with negative feedback correctly and, secondly, to stay calm and professional. Managing a translation school, I periodically come across various negative comments about it in social networks (luckily, it doesn't happen as often now as we are earning a quite decent reputation among Russian translators). At first, I got really upset about those comments, especially if they came from people who didn't even attend any of our e-courses or webinars, but they were sure nevertheless that we were just another info business in the worst meaning ...

Today when I opened my email the first thing I saw was a message from Google+. It said that from now on all Google+ users can get personalized URLs for their profiles. If you remember, until now your Google+ address was a strange and long combination of numbers. All you need to do is click on "Get custom URL" button in the message and you will be taken to a new page where you need to type in your cell phone number. Don't forget to choose the appropriate country. They will send you an SMS with the code that you need to type in a separate box and that's it! You have a custom URL! Mine is https://www.google.com/+OlgaArakelyan

I have two very important announcements for you! Hope you find both of them useful. 1) I thought I already shared it, but I apparently forgot to post the info in my blogs :( Please forgive me! I am correcting this mistake, so here is the first announcement: Remember me talking about Joy Mo's book and then webinar ? Well, if you couldn't attend the live event, you can now watch the webinar replay !  You can follow the link and buy the recording. We got some wonderful reviews from the translators who attended the webinar, and I found it very useful, too. I really liked the fact that the webinar was literally packed with useful information and ideas for translators. Besides, though event went a little longer than planned everybody stayed till the end! That also proves that the webinar was extremely useful for translators. 2)  The second announcement is very important for all those who would like to   use Twitter to its maximum potential . Remember my review of co...

Sometimes learning to use social media feels like wandering in the deep forest. Have you ever felt that way? No wonder that you can make a ton of mistakes in the process. I have made quite a few, that’s why I want to talk about it today. I am also inviting you to participate in the discussion, share some mistakes you've noticed and possibly ways to avoid those mistakes. 1. No interaction. Social networks were made for interaction. That's why they are called "social". Social media marketing is not like posting an ad in a newspaper. Solution: The first thing you need to do after creating your own profile is finding people who you would like to connect with. Read carefully what they post, ask questions, share your comments. When you get fans/followers/people who add you to their circles you also need to interact with them. The resources you share may be very useful, but interaction builds a personal bond between you and your audience. That bond is priceless. It ca...